MANAGEMENT COURSES:
We have devised a one-day Management Techniques course which will allow managers to learn about basic managements techniques (please see below) from one of the foremost experts in the field - Paul Thompson.
Whilst the subject cannot be covered in its entirety in a single day, the course is designed to provide sufficient knowledge to cover the vast majority of management challenges.
The pilot course was held in London on Tuesday 8 April 2008 and proved to be very popular. Further courses are arranged from time to time. If you wish to express an interest in attending a course please contact us.
Course Synopsis:
Introduction
- The differences between management and leadership
- Levels and types of leadership
- Expertise within key roles
- Key managerial skills
Planning & Organising
- Setting team and personal goals using Action Plans based upon the SMART model (Specific; Measurable; Achievable; Relevant, Time-bonded)
- Time management tools and techniques
- Managing priorities
- Decision making
Leading
- Leadership styles
- Choosing your style
- Values
- Motivation
Coaching & Controlling
- Interpersonal communication skills
- Barriers and enablers
- Inluencing skills
- Team selection
- Appraisal
- Giving constructive feedback
- Adult and Experiential learning
- Emotional intelligence
- Conflict resolution models
Achieving
- Setting personal goals
- Job Maps
- Action Plans